2025 CMS Parts C & D Reporting Web Portal Access Guide

Relevant to: Enrollment and Payment Systems, Part D

Each week, we scan the latest CMS memos to find the most important ones that apply for PACE programs. Below is a summary of what you need to know.

Disclaimer: The content provided on this site is a summary for informational purposes only, and Grane PBM, Inc. assumes no liability for any errors or omissions in the site’s content. The information does not constitute legal or regulatory advice or replace the original CMS memo. Readers are advised to consult the CMS memo in its entirety and to verify information independently before making any decisions based on this information.

Click here to read the complete memo from CMS.

Introduction

In June 2025, CMS issued a memorandum crucial for all involved in Medicare Advantage and Prescription Drug plans. The memo outlines the continued Monitoring Parts C & D Reporting initiative for Contract Year 2025, underscoring the importance of data accuracy and timely submissions through the Acumen Web Portal. Key focus areas include maintaining Web Portal access and addressing any identified data issues promptly.

Key Dates and Deadlines

  • Date of memo: June 24, 2025
  • Email notifications about MTM Program Completion Rate reports on or about: July 31, 2025
  • New user authorization process completion due: Two weeks from June 24, 2025

PACE Compliance

This memo is relevant to PACE programs because of its implications on reporting data requirements for Medicare Part C and Part D. PACE organizations participating should ensure compliance with the outlined reporting procedures to maintain transparency and accuracy.

Plans must use the Health Plan Management System (HPMS) for data submission and maintain access to the Monitoring Parts C & D Reporting Web Portal. Authorized users must verify data accuracy and adhere to submission deadlines to prevent non-compliance issues which may influence assessments and standings in relevant programs.

To ensure compliance, PACE organizations must:

  • Log in to the Monitoring Parts C & D Reporting Web Portal to review and rectify any potential data inconsistencies.
  • Respond to data issue notices provided in the reports and complete any required resubmissions promptly using the procedures specified in the Technical Specifications.
  • Ensure authorized users are in place to access and manage the data efficiently. This involves completing the necessary user authorization steps through the User Security Web Portal.

Failing to adhere to these requirements may result in the suppression of information on platforms impacting Medicare Plan Finder listings or other assessments tied to compliance.

Required Actions

1. Log onto the Monitoring Parts C & D Reporting Web Portal to review potential issues and download data reports for further details.

2. Evaluate the data issues identified in the report and determine if corrections or resubmissions are necessary. Submit a response for each potential issue, regardless of correction status, and upload the report to the Web Portal.

3. For new CY 2025 contracts, the Medicare Compliance Officers should complete the user authorization process for the Web Portal via Acumen’s User Security Web Portal within two weeks from the date of the memorandum.

FAQs

  • “What is the Monitoring Parts C & D Reporting Web Portal?”
  • “How do I gain access to the Monitoring Parts C & D Reporting Web Portal?”
  • “What should be done if potential data issues are identified?”
  • “How can Medicare Compliance Officers manage user access to the portal?”
  • “What are the timelines for CY 2025 Monitoring Parts C & D Reporting initiative?”

The above FAQs provide answers to common questions related to the CMS Monitoring Parts C & D Reporting initiative for CY 2025.

Click here to read the complete memo from CMS.

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